Frequently Asked Questions
Find answers to common questions about Multex. Can't find what you're looking for? Contact our support team.
Roblox says I can't use my account for this application.
Roblox says I can't use my account for this application.
If you get this message, you are likely under 13 years old. Multex only supports users 13 years of age and older. If you are over 13 and still get this message, this must be resolved through Roblox by correcting your age.
I think I found a bug, how do I report it?
I think I found a bug, how do I report it?
You can report bugs by visiting our contact page or joining our Discord server and reporting it in the #support channel.
How can I cancel my subscription?
How can I cancel my subscription?
You can cancel your subscription at any time by visiting your account billing page. Changes will take effect at the end of your current billing cycle.
What subscription plans are available?
What subscription plans are available?
We offer Free, Plus, Developer, and Enterprise plans. Each plan includes different features and usage limits. View our pricing page for detailed comparisons and pricing information.
How do I set up Multex in my Discord server?
How do I set up Multex in my Discord server?
Getting started is easy! First, invite the bot to your server, then visit your dashboard to complete the onboarding process. Our setup wizard will guide you through configuring verification, roles, and other features.
What commands are available?
What commands are available?
Multex offers a wide range of commands for verification, role management, moderation, and more. Check out our complete commands list to see all available features.
Still have questions?Contact support