Privacy Policy

Multex ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: includes username, Discord ID, Roblox ID, and other similar identifiers.
• Contact Data: includes email address. (collected only if you purchase, manage, or support a paid subscription)
• Technical Data:
  • IP address. (may be collected and retained only where necessary to detect, prevent, or investigate abuse, fraud, security incidents, or violations of our terms. Not collected by default or for marketing purposes.)
  • Browser type and version.
  • Operating system and platform.
  • Log and diagnostic data. (collected for analytics and security purposes)
• Usage Data: includes information about how you use our website, products and services.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Including but not limited to:
  • Protecting Discord servers and communities.
  • Enforcing disciplinary actions and bans.
  • Preventing abuse, fraud, or circumvention of punishments.
  • Maintaining platform security and integrity.
• Where we need to comply with a legal or regulatory obligation.
• Consent, where required. (which may be withdrawn at any time)

Certain data related to disciplinary actions may be retained even after a user requests account deletion.

This includes:

• Discharges whose types are classified as a "dishonorable discharge" and equivalent classifications.
• Bar records or permanent restrictions.
• Metadata necessary to enforce these actions across communities when applicable.

Why We Retain This Data

This data is retained strictly for:

• Protecting Discord servers and their communities.
• Preventing banned or punished users from re-entering communities before a punishment expires or is lifted.
• Enforcing community rules and sanctions.
• Preventing repeated abuse or evasion of encorfement measures.

Legal Basis

This processing is based on our legitimate interests in maintianing safe and well-moderated communities. These interests are not overriden by user rights, as:

• The data is limited to what is strictly necessary.
• It is not used for marketing.
• Access is restricted.
• Retention is proportionate to the severity and duration of the punishment.

Users may request restriction of processing where deletion is not legally permissible.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

You can manage your cookie preferences at any time by clicking on the "Consent Preferences" button in our cookie banner or footer.

We may have to share your personal data with the parties set out below for the purposes set out in this privacy policy:

• Internal service operators and administrators.
• Trusted third-party service providers. (hosting, analytics, payment processing)
• Parties involved in a business transfer, merger, or acquisition.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

As a U.S.-based company, we may transfer personal data to and process it in the United States and other jurisdictions where our service providers operate.

Where required, we rely on appropriate safeguards, such as:

• Standard Contractual Clauses. (SCCs)
• Equivalent legal transfer mechanisms.
• Security and access controls.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and applicable legal requirements.

Multex provides the following privacy rights to all users, regardless of location, subject to applicable legal limitations:

You may have the right to:

• Access the personal data we hold about you.
• Request correction or updating of inaccurate or incomplete data.
• Request deletion of personal data, subject to lawful exceptions, including data retained for security, abuse prevention, or enforcement purposes.
• Request restriction of processing in certain circumstances.
• Object to processing based on legitimate interests, where applicable.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent

Multex does not sell personal data, and we do not discriminate against users for exercising privacy rights.

Some rights may vary or be limited depending on applicable law, but we strive to apply these protections consistently to all users.

Requests can be submitted using the contact details provided below.

Our Service is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information as soon as possible.

In the event of a data breach, we will notify the affected individuals as soon as possible. We will also notify the relevant regulatory authorities.