Terms of Service

By accessing and using the Multex services, website, bot, and related applications (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

These Terms constitute a legally binding agreement between you and Multex regarding your use of the Services.

You must be at least 13 years old to use the Services. By using the Services, you represent and warrant that you meet this eligibility requirement. If you are using the Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.

To access certain features of the Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for any activities or actions under your account. You must immediately notify us of any unauthorized use of your account.

You agree not to use the Services for any unlawful purpose or in any way that violates these Terms. Specifically, you agree not to:

• Violate any applicable laws or regulations.
• Infringe upon the rights of others, including intellectual property rights.
• Interfere with or disrupt the integrity or performance of the Services.
• Attempt to gain unauthorized access to the Services or related systems.
• Use the Services to distribute spam, malware, or other malicious content.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Use automated systems or software to extract data from the Services without our permission.

The Services and their original content, features, and functionality are and will remain the exclusive property of Multex and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal or internal business purposes.

You retain ownership of any content, data, or materials you submit, upload, or create through the Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and process your User Content solely to provide and improve the Services.

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you own or have the necessary rights to your User Content and that it does not violate these Terms or any applicable laws.

We reserve the right (but have no obligation) to remove or disable access to any User Content that violates these Terms or that we deem harmful or objectionable.

Upon termination of your account, we will make reasonable efforts to delete your User Content, though some data may be retained for backup, legal compliance purposes, or legitimate interests as described in our Privacy Policy.

Certain features of the Services may require payment of fees. All fees are stated in U.S. dollars and are non-refundable except as required by law or as explicitly stated in our refund policy.

We reserve the right to change our pricing and payment terms at any time. Price changes will be communicated to you with at least 30 days notice and will apply to subsequent billing periods.

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage your subscriptions in your account settings.

You are responsible for providing current, complete, and accurate billing information. Failure to pay applicable fees may result in suspension or termination of your access to the Services.

We may offer full or partial refunds within the first 3 days of your initial purchase at our sole discretion. After 3 days from the purchase date, refunds will generally not be provided.

To request a refund, you must:

• Contact us within 3 days of your purchase
• Provide your invoice reference number and receipt information from your account
• Explain your reason for requesting a refund in a clear and respectful manner

Refunds may be issued as full or partial refunds depending on the circumstances, including factors such as service usage, reason for the request, and time elapsed since purchase.

Important: We reserve the right to deny refund requests that are abusive, made in bad faith, or submitted without adequate justification. Respectful communication improves the likelihood of approval.

Chargebacks and Disputes: Initiating a chargeback or payment dispute without first contacting us may result in immediate account suspension and permanent restriction from using our Services. Please contact us directly to resolve any billing concerns.

This refund policy does not affect your statutory rights under applicable consumer protection laws.

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You agree to indemnify, defend, and hold harmless Multex, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your User Content

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with our defense of such claims.

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Multex makes no representations or warranties of any kind, express or implied, regarding the operation of the Services or the information, content, materials, or products included on the Services.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by law, Multex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services
• Any conduct or content of any third party on the Services
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all damages, losses, or causes of action exceed the amount you have paid us in the last twelve (12) months, or one hundred dollars ($100), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Services shall be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved in the state or federal courts located in Texas, and you consent to the personal jurisdiction of such courts.

You agree to waive any right to a jury trial and agree that any claims will be brought only in your individual capacity and not as part of any class or representative action.

We respect the intellectual property rights of others and expect our users to do the same. We will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA").

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the Services, please notify our copyright agent with the following information:

• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and where it is located
• Your contact information
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

Copyright notices should be sent to: legal@multex.tech

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Services, you agree to our collection and use of information in accordance with our Privacy Policy.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using the Services.

Entire Agreement: These Terms constitute the entire agreement between you and Multex regarding the Services and supersede all prior agreements.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Force Majeure: We shall not be liable for any failure to perform our obligations under these Terms due to causes beyond our reasonable control, including third-party service outages (Discord, Roblox, hosting providers), internet or network infrastructure failures, or other technical disruptions.